Support Center

Welcome to the EVA Beauty Support Center — we're here to help! Whether you have questions about your order, shipping, returns, or product information, our team is ready to assist you.


📞 Contact Us

Have an urgent issue or prefer speaking directly?
Call us at: 0309 3913000
Support Hours: Monday – Saturday, 10 AM – 6 PM (PKT)


📩 Email Support

For non-urgent inquiries, you can email us anytime.
Email: [support@evabeauty.com] (Replace with your actual support email)
We usually reply within 24 hours.


🚚 Order & Shipping Questions

  • Where is my order?
    You can track your order using the tracking link sent to your email after dispatch. If you haven’t received your tracking link within 48 hours, contact us.

  • How long does shipping take?
    We usually deliver within 2–4 working days across Pakistan.

  • Do you offer international shipping?
    Currently, we only ship within Pakistan.


🔁 Returns & Exchanges

  • Can I return a product?
    Yes, returns are accepted within 7 days of delivery. The product must be unused, unopened, and in original packaging.

  • How do I request a return or exchange?
    Please email us at [support@evabeauty.com] with your order number and reason for return. We’ll guide you through the process.


Frequently Asked Questions (FAQs)

Q: Are your products authentic?
A: 100% yes. We only sell original and verified products sourced directly from official distributors.

Q: Can I cancel my order?
A: Orders can be canceled within 1 hour of placement. After that, they’re processed and shipped.

Q: Do you offer discounts or promotions?
A: Yes, follow us on Instagram and Facebook for the latest updates and exclusive deals!


📱 Stay Connected

Follow us on social media for beauty tips, new arrivals, and support updates:
[Instagram] | [Facebook] | [TikTok] (Replace with your actual links)


Thank you for choosing EVA Beauty — your beauty, our promise. 💖
If you need help, don’t hesitate to reach out.